Technical Support Representative
Vovici, the leading provider of Enterprise Feedback Management solutions, is seeking a Technical Support Representative to work at our headquarters located in our Dulles, Virginia office. This dynamic organization offers a stable, fast paced environment with potential for growth.
Specific job responsibilities include:
- Ensuring optimal customer service to our customers
- Support customers through telephone support and email
- Ensuring customer problems and questions are resolved in a timely and pleasant manner
- Maintaining a high degree of productivity
Qualified candidates will have:
- Excellent communications skills and a real desire to achieve superior customer service levels required
Vovici is an EOE and strongly supports diversity in the workplace. Please send your cover letter, resume and salary requirements to careers@vovici.com.
News
Vovici releases Community Builder module that will allow organizations to quickly and cost effectively create and manage online community panels — providing a voice to customers, employees, and other constituents. Learn More.
Join Vovici for an American Marketing Association webcast beginning May 1: Building Online Communities for Feedback – Why You Need Them and How to Use Them. Click here for details.