South London Business Increases Constituent Feedback With Vovici
London Lobbyist Group Receives Real-Time Data with Leading EFM Solution
26 February, 2008 - Vovici (voh-VEE-see), the leading provider of Enterprise Feedback Management (EFM), today announced that its online survey services and software are being utilised by South London Business, a group promoting the economic development of South London. Vovici's software has been implemented to help South London Business more accurately obtain, manage and collect constituent feedback.
South London Business lobbies all levels of government to give local businesses a voice in political developments. The feedback management solution provided by Vovici enables South London Business to survey its constituents on key issues such as: transport and infrastructure improvements, economic regeneration, skills and workforce development, and safeguarding strategic sites for commercial development. For example, in order to respond to the Department of Transport's consultation document relating to the expansion of Heathrow Airport, South London Business is currently requesting input from businesses in the area about how the expansion will impact them.
"Soliciting feedback from our constituents is a key business goal to ensuring we have actionable information about the area," said Ross Feeney, director of communication and business representation at South London Business. "We cannot work in a vacuum, and with busy schedules often making it tricky to speak to key decision makers, gaining attention and valuable feedback from businesses is priceless. This system will make that process easier to manage, it will be automated, and hence it will be far easier to track results."
Prior to Vovici, South London Business collected constituent feedback through a combination of paper surveys or outsourced web surveys, but it was time-consuming to collect the data they relied upon to lobby on behalf of their constituents.
"We are happy to help South London Business better reach its constituents, and enable the business community to have a more immediate impact on their surroundings by feeding their thoughts and opinions through," said Ben Smith, director of EMEA, Vovici. "With customer service climbing the agenda in both the private and public sectors, UK-based organisations will see the immediate value of such feedback solutions to meet their business and economic development goals."
About Vovici
Vovici is the pioneer in Enterprise Feedback Management (EFM), providing comprehensive online survey software solutions, online panel management, analysis and reporting, and research services. Our offerings increase customer loyalty, facilitate collaboration and innovation, influence critical business decisions and provide voice to online communities. Organizations worldwide, including more than 58% of the Fortune 500, rely on Vovici to measure customer satisfaction, perform market research and gauge employee satisfaction.
About South London Business
South London Business is an organisation that exists to represent and promote the South London economy. SLB provides strategic political support to companies by bridging the gap between the public and private sectors. South London Business:
- Can facilitate access to senior public figures and policy makers, including key figures within the 'Mayoral Family' and local and regional politicians.
- Co-ordinates an employer-led Skills Alliance for South London; working to influence the skills agenda to ensure school-leavers and graduates have the skills required by business.
- Supports and promotes sub-regional initiatives in the innovation and tourism sectors, and promotes business-led regeneration through two 'City Growth' projects.
- Lobbies on strategic issues such as:
- Transport network improvements
- Safeguarding commercial land from residential redevelopment, and
- Solutions to issues such as planning, skills and 'crime and grime'.
- Provides access to markets, new contacts and new business opportunities.
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