Vovici Deployed at Caterpillar Inc.
Fortune 50 Company Renews with Survey Pioneer for 6th Consecutive Year
Dulles, VA – September 10, 2009 – Vovici, the leading provider of survey software and enterprise feedback management (EFM) solutions, today announced that for a sixth year it has renewed its relationship with Caterpillar, the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. Since 2003, Caterpillar has used Vovici survey software technology to manage Six Sigma initiatives, a set of quality management methods used to improve business and manufacturing processes.
Six Sigma teams at leading manufacturers worldwide use Vovici survey software to track and generate significant improvements in employee satisfaction and safety, product quality, and product availability. With Vovici, Six Sigma teams can identify and resolve issues so that customer loyalty is maximized and superior financial performance is achieved.
Examples of how Six Sigma leaders use Vovici to achieve their goals include:
- Surveying large groups of assembly line employees for their input in identifying trends that lead to solutions for solving product defects;
- Surveying vendor communities to identify cost savings and efficiencies;
- Surveying dealer networks to assess and improve customer satisfaction; and
- Surveying employees to assess and improve employee satisfaction and performance.
Six Sigma teams rely on secure, branded surveys deployed through Vovici’s hosted SaaS solution, and deliver monthly reports using the product. More than 500 Six Sigma surveys are published each month by Vovici customers in support of process improvement and cost reduction efforts.
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About Vovici
Vovici is the pioneer of Enterprise Feedback Management (EFM), providing comprehensive survey systems, panel management software and online community solutions. Our survey tools enable organizations to centralize feedback data collection, build and manage proprietary panels, leverage corporate social networking, and utilize robust survey analytics and reporting. Our solutions increase customer loyalty, facilitate collaboration and innovation, influence critical business decisions and provide voice to online communities. Organizations worldwide, including more than half of the Fortune 500, rely on Vovici to gather feedback on customer satisfaction, perform market research and gauge employee satisfaction. Visit www.vovici.com for more information.
