Introduction to Vovici Products

VOVICI PRODUCTS

Collaborate, Illuminate, Transform, Thrive

Vovici 6: Online Surveys
The leading survey platform for businesses, Vovici 6 helps you create deep, lasting relationships – and helps guide the overall vision and strategy of your company and products. Vovici 6 enterprise surveys help you gather and analyze customer and employee feedback your organization can use to improve customer and employee loyalty, standardize feedback efforts across your organization, and reduce operational costs – all of which increase revenue.

At the heart of Vovici 6 is the industry’s most advanced panel management solution. Vovici panels centralize responses – as well as data from other systems – enabling you to create more personalized surveys, interact more intelligently with customers, and create robust, detailed reports.

Text Analytics:
Gathering customer feedback is a critical component in any Voice of the Customer program. You conduct surveys and collect text-based feedback – but analyzing open-ended survey results, blog comments, Facebook and Twitter posts, emails, and more can be overwhelming. Who has time to read through mounds of text-based customer comments?

Text Analytics enables companies to instantly identify positive and negative feedback critical to understanding customer experiences – and keeps customers happy and engaged. Text Analytics helps users dig into open-ended customer comments – automatically categorizing content, performing emotional sentiment scoring, and delivering extensive customer insight.

Feedback Intelligence: Survey Analysis
Built specifically for business users, Vovici Feedback Intelligence is the industry’s first solution to provide the tools needed to illuminate, understand, and react to issues and opportunities – no software to install or IT resources required. Accelerate the discovery and sharing of insight with interactive dashboards, ad-hoc analysis, push reports, and customized report portals.

What's New!

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