Overview
Vovici panels centralize responses as well as data from other
systems allowing you to create more personalized surveys, interact
more intelligently with customers and create more robust, detailed
reports.
> Products
Overview
Online Surveys
You need a single, powerful solution to turn the potential of
feedback into better products, enhanced services, improved
operations and increased revenues.
> Online
Surveys
Mobile Surveys
The voice of your customer in the palm of your hand
> Mobile
Surveys
Text Analytics
Stop analyzing unstructured comments and digging through
open-ended survey responses. Instead, gain immediate insight using
Vovici’s new text analytics and sentiment analysis tools.
> Text
Analytics
Survey Analysis
Vovici’s Feedback Intelligence delivers unprecedented clarity
through interactive dashboards, information-rich reports and
automated report sharing.
.
> Survey
Analysis
Online Community
Your customers, employees and partners are playing an
ever-expanding role in your message and brand. Vovici Community
Builder help your business engage in these conversations.
> Online
Community
Overview
Vovici’s intelligent, real-world solutions help you turn
information and feedback into action and proactive decisions.
> Solutions Overview
Capture Customer Feedback
To create experiences that delight customers and build deep,
lasting loyalty you need a systematic approach for creating an
intelligent, ongoing dialogue with them.
> Voice of the
Customer
Capture Employee Feedback
Vovici's Voice of the Employee (VoE) solutions illuminate
employee perceptions and sentiments delivering metrics that link
employee satisfaction and business performance.
> Voice of the
Employee
Mapping Your Customers Journey
Gain traction with your customers by mapping their journey with
Vovici's Customer Experience Wheel.™ Get a geographical
representation of the customer journey, detailing interactions,
triggers, touch points and “Moments of Truth.”
> Mapping
Your Customers Journey
Conduct Better Research
& Reporting
Vovici's market research solutions empower researchers with a
comprehensive platform for gathering, interpreting and reporting on
feedback.
> Market
Research
Manage & Grow Loyalty
& Engagement
With Vovici's Panel Profile Builder™ organizations can take
advantage of the most robust panel management technology on the
market today.
> Grow Loyalty through
Panels
Launch an Online Community
Through our online communities, Vovici can help your
organization open up new customer conversations.
> Online
Community
Measure Support, Training
& Compliance
Vovici has helped hundreds of organizations identify leading
support and training indicators that provide better customer
experiences.
> Support,
Training & Compliance
Overview
You have unlimited access to a comprehensive selection of online
survey resources and exclusive material to help you make the most
of your online survey and feedback projects.
> Resources Overview
Webinars
Access exclusive best practice online survey management and
feedback information here – your online survey Webinar
headquarters.
> Live &
Recorded Webinars
Whitepapers
Vovici whitepapers cover a range of online survey topics,
including survey best practices, feedback management, customer
satisfaction and market research.
> Whitepapers
Fact Sheets
Download comprehensive fact sheets with details on everything
you need to know about Vovici’s online survey and feedback
management products, solutions and services.
> Fact Sheets
Best Practices
Vovici provides best practices for surveys and articles on
various topics relating to survey tools, how to use surveys, types
of surveys and how to manage online panels and more.
>
Best Practices
Professional Services
How can your business make the most of its feedback? Vovici's
Professional Services show you how.
> Services Overview
Vovici U
Watch our training videos and attend our on-site or online
classes in VoviciU.
> Video &
VoviciU
Our Customers
Thousands of respected organizations worldwide, including more
than half of the Fortune 500, use Vovici to achieve extraordinary
results. Watch our video customer testimonials. Watch our video
customer testimonials to learn how different companies save time
and grow their businesses with Vovici tools.
> Meet our Clients
Case Studies
Vovici case studies and success stories
> Case Studies
& Success Stories
Government & Military Customers
Vovici’s intelligent online survey management and feedback
solutions help the military and government agencies get the
feedback they need to perform more effectively and make more
informed decisions.
> Government &
Military Solutions
Overview
Vovici is the leading provider of online survey management and
enterprise feedback solutions.
> About Vovici
Core Values
As a company, Vovici has a core set of values and principles
that guide our conduct.
> Vovici Core Values
Management
Meet the Vovici Management Team.
> Management
Careers
Our employees are some of the brightest and hard working in the
industry. We offer a fun and exciting work environment with
loyalty, dedication and teamwork setting us apart from the
competition.
> Vovici Careers
Events
Vovici’s survey, feedback and market research experts are some
of the best and brightest in the industry. We can frequently be
found presenting and speaking about the survey challenges that
really matter to you and your bottom line.
> Vovici Events
News and Press
Vovici is in the News. Check our Media Room to to read our press
releases, and who's reporting on Vovici.
> Press
Releases
> Vovici in the
News
Contact Us
Find phone numbers, addresses, locations and social media
handles.
> Contact Vovici
Hear from guest Andrew
McInnes, Analyst with Forrester Research Inc., as he previews his
next report on the trends and best practices pushing leading Voice
of the Customer programs forward – with real-life examples from
leading B2B and B2C brands. l 
We share how
AutoTrader.com developed the "Concept Lab," an in-house research
solution enabling researchers to test new and revised online
concepts with site users in a cost-effective
manner. l 
Lots of businesses
are respected, but only an elite few have passionate, loyal, vocal
fans. Customer experience expert Jeanne Bliss explains what makes
the difference between having customers who like you and customers
who love you. l 
To assist you with Voice
of the Customer initiatives, this webinar explains the need to
balance a decentralized approach to survey creation and
dissemination with a need for central
oversight. l 
Hear
from Don Peppers, acclaimed author and founding partner of the
Peppers & Rogers Group, the world's premier customer-centered
consultancy. Don will discuss how today companies are required to
survey smarter, listen in and be more
customer-centric. l 
In
this Webinar hear directly from Jon Windley, the VP Customer
Advocacy at Savvis, a global leader in IT infrastructure services
with a platform spanning North America, Europe and Asia. Learn from
the first-hand experience of Savvis, the value of collecting and
then fully operationalizing customer insights. 
Learn how Serco was
able to place useable, timely insights in the hands of those that
can make a difference. l 
