| 1 (Least) | 2 | 3 | 4 | 5 (Most) | No Comment |
| Computers/laptops | | | | | | |
| Study space | | | | | | |
| Print resources (book, journals) | | | | | | |
| Reference/information service | | | | | | |
| Library web site | | | | | | |
| Hours open | | | | | | |
| Interlibrary loan/borrowing service | | | | | | |
| Online resources (eBooks, journals, databases) | | | | | | |
| Library instruction/training | | | | | | |
| Physical condition of the libraries | | | | | | |
| Photocopiers within the libraries | | | | | | |
| Printers | | | | | | |
| DVD/CD resources | | | | | | |
| Library faculty/staff | | | | | | |